Effective date: 7 February 2025
Privacy Policy
1. Introduction
Dela Security Inc. (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our SaaS-based Active Directory and Microsoft Entra ID security platform (the “Services”).
2. Information We Collect
We collect the following types of information:
- Personal Information: name, email address, phone number, company details, and other identifying information provided when you contact us, request an assessment, apply to our partner program, or sign up for our Services.
- Usage Data: log files, IP addresses, browser type, operating system, and interactions with our website.
- Security Data: information related to authentication, access logs, and security alerts within our platform.
What we do not collect: Dela IEM does not collect user passwords, password hashes, or credential material from your directory. The platform reads identity configuration metadata only.
3. How We Use Your Information
We use collected data to:
- Provide, operate, and improve our Services.
- Authenticate and secure access to our platform.
- Respond to enquiries, support requests, partner applications, and feedback.
- Conduct security monitoring and threat detection.
- Comply with legal and regulatory requirements.
4. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your data with:
- Service Providers: trusted partners who assist in delivering our Services under contractual confidentiality obligations.
- Legal Authorities: when required by law, such as in response to legal requests or regulatory compliance.
- Business Transfers: in the event of a merger, acquisition, or sale of assets, where user information may be transferred.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, role-based access controls, and continuous monitoring. Dela Security maintains SOC 2 attestation, independently audited against AICPA Trust Services Criteria.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing communications at any time.
- Request a copy of your stored data.
- Object to or restrict certain processing of your data.
To exercise any of these rights, contact info@delasecurity.com. We respond to verified requests within the period required by applicable law.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyse trends, and improve security. You can manage your preferences at any time using the cookie settings on this site, or through your browser settings. See our Cookie Policy for full details.
8. Retention of Data
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
10. Updates to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at info@delasecurity.com, or write to us at:
- United States: 2108 N St #8247, Sacramento, CA 95816 — +1 415-963-9950
- Australia: 459 Collins St, Melbourne VIC 3000 — +61 3 9454 3999